Plan your private tour

The earlier you book, the more say you have over your entry time. Museums release a limited number of timed slots for each day, and the best of them go first: early, before the rooms fill, or late, once the morning crowds have thinned. The Louvre, Versailles and Notre-Dame all work this way, so a few weeks of notice usually means choosing your hour rather than taking what is left. From spring to fall it matters most, when guide availability tightens too. Last minute is obviously possible: let us know and we will give you all the timings still open.

Per group, not per person. Every tour is private, so the price is built from a base rate that covers two guests, plus a small supplement for each additional guest that varies with the site you visit and with each guest's age, since every venue sets its own admission. Museum entry is always included in the price you are quoted. For a family, this often makes a private guide far better value than it first appears.

Payment is requested in advance to confirm your tour. A deposit of 30% secures your date and your guide and is never refunded, though if your plans change you can move the tour or take a voucher instead; the balance is due two months before the tour; if you are booking within two months of your date, the full amount is payable at the time of booking. You pay through a secure Stripe link that we send you: Stripe is one of the payment providers most widely used on the web, which means your card details go straight to them and are never seen or held by us. If it suits your group, we can split the total across several links, so each family or couple settles its own share.

If you can no longer come on your date, you have three options up to 72 hours before the start: move the tour to another date, take a voucher for what you have paid towards the guided service, valid one year and transferable, or cancel outright. If you cancel outright more than fifteen days before, the 30% deposit is retained and everything above it comes back to you. Between fifteen days and 72 hours, canceling outright costs 50% of the tour price, and moving the date or taking a voucher depends on our guides being free. Within 72 hours, and for no-shows, the tour is non-refundable and neither option is available. Whichever way you go, museum tickets already bought for your original date are lost and have to be bought again. Entry tickets bought in your name ahead of the tour are not refundable once purchased, whatever the date, and their cost is deducted from any refund due. If we have to cancel, you receive a full refund, deposit included, or a new date, your choice. The full policy is in our terms and conditions and restated in every booking confirmation.